Frequently Asked Questions

We offer a comprehensive range of professional cleaning services including:

• Regular House Cleaning: Weekly, bi-weekly, or monthly maintenance cleaning
• Deep Cleaning: Thorough top-to-bottom cleaning for every room
• Move In/Out Cleaning: Complete cleaning for new or departing tenants
• Commercial Cleaning: Office and business space cleaning services
• Specialized Services: Window cleaning, carpet cleaning, and post-construction cleanup

We proudly serve the entire Dubai area including Downtown Dubai, Dubai Marina, Jumeirah, Business Bay, Arabian Ranches, and surrounding communities. If you're not sure whether we cover your area, please contact us and we'll be happy to confirm availability.

Absolutely! All of our cleaning professionals undergo thorough background checks and are fully insured and bonded. We carefully screen, train, and supervise our team to ensure the highest standards of professionalism and trustworthiness. Your safety and peace of mind are our top priorities.

No, we bring all necessary cleaning supplies and equipment with us! Our team arrives fully equipped with professional-grade, eco-friendly cleaning products and all the tools needed to get the job done. If you prefer we use specific products you have at home, just let us know and we're happy to accommodate.

Booking with us is quick and easy! You have three convenient options:

• Online: Fill out our booking form on the website and we'll confirm within 24 hours
• Phone: Call us directly at +971545669773 to speak with our team
• Email: Send us your details at [email protected]

We'll work with you to schedule a time that fits your needs and provide an accurate quote based on your specific requirements.

While we recommend booking at least 48 hours in advance to ensure your preferred time slot, we often accommodate same-day or next-day bookings based on availability. For special occasions or move in/out cleaning during busy seasons, we suggest booking 1-2 weeks ahead.

Yes, we understand that plans change! You can reschedule or cancel your appointment at no charge if you notify us at least 24 hours in advance. Cancellations made less than 24 hours before your scheduled service may incur a cancellation fee. Please contact us as soon as possible if you need to make changes.

No, you don't need to be present! Many of our clients provide us with access instructions (key, lockbox, or building access code) and go about their day. You can also choose to be home if you prefer. Whatever makes you most comfortable, we're flexible to accommodate your preferences.